> Current prices for Pro and Business, in your currency, and the annual discount are on the{' '} > formbase pricing page. This page explains what the plans are for;{' '} > limits & quotas has every number. >
Unlimited forms, workspaces, and team members. Every question type and every conditional-logic operator. Theme presets, cover and logo. Multilingual forms. Webhooks and every integration, including Stripe Connect payments and Cal.com scheduling. GA4 and Axiom analytics streaming. PDF generation. CSV and Excel export. Requests via the API, MCP, Make, and Zapier.
Free is the whole product at a smaller scale, with no credit card. You get a monthly allowance of submissions and requests, a modest storage budget, and all the core features above. AI runs on credit packs you buy, the same as on every plan, and forms are served on formbase links with formbase branding. To try request emails, formbase emails the invitation for your first{' '} 10 requests, once per account; reminders need Pro.
Pro is for teams collecting at volume and putting their own name on it: your own domains, no formbase branding, custom themes and workspace themes, request invitation and reminder emails, advanced analytics, partial submissions and cross-device resume, custom email templates and sender domains, and AI Skills.
Your first Pro subscription on monthly billing starts with a 14-day free trial. You enter a card at checkout, and the first charge comes when the trial ends. Cancel from the Subscription page before then and you pay nothing: Pro stays on until the trial ends, then the account moves to Free. Annual billing, Business, and accounts that subscribed before are charged at checkout. Plan and billing-cycle changes wait until the trial ends.
> đĄ **Pro covers your entire team** >> When the workspace owner is on Pro, every member of that workspace gets Pro features â no one else needs their own subscription. Storage > and the monthly allowance count against the owner's plan. >
Business is for teams with compliance needs. It keeps Pro's allowance and storage and adds respondent email verification, custom data retention, version history with the last 50 published versions of each form, a larger number of custom domains, and a shared AI credit pool: members spend the owner's purchased credits. Upgrading from Pro switches your subscription in place â the difference is prorated, with no second checkout.
AI features â form generation, the AI assistant, AI chat, submission translation â run on credits. No plan includes credits: on every plan you buy credit packs, at the same prices, and they never expire.
Buy packs on the AI Usage page â the credits row at the bottom of the sidebar opens it. See{' '} AI credits & usage for what an action costs.
formbase bills through Polar, in USD, EUR, NOK, or TRY depending on your country. Start a plan, update your payment method, and download invoices from the Subscription page. See billing & invoices.
Picking a paid plan on the formbase website before you have an account takes you through sign-in first. formbase remembers which plan and billing cycle you chose and drops you on a screen offering exactly that â start Pro, start Business, or continue on Free. Nothing is charged until you complete checkout.
This table is the source of truth. Every other page links here instead of repeating a number. For prices, see{' '} plans & pricing.
> âšī¸ **Business teams can go higher, as a paid add-on** >> Storage and the monthly allowance can both be raised above the Business figures. The extra allowance is a paid add-on on top of the > Business subscription, priced per account and only available on Business. It isn't self-serve â ask us, agree a price, and we grant the > extra allowance on your account. >
One pool covers both ways of collecting an answer. A unit is spent when:
The submission a request collects is already paid for by the request, so it counts nowhere. Test requests and their submissions count nowhere either. Partial and abandoned responses don't spend anything â only a completed submission does.
The pool is the workspace owner's, and it resets on the 1st of each calendar month (UTC). Track it on the{' '} Subscription page under Plan usage, where the row is labelled{' '} Submissions & requests.
A Free account gets 10 free invitations, once for the life of the account, so you can try having formbase email the request link before you upgrade. Each request you create with email delivery spends one. They belong to the{' '} workspace owner's account, whoever creates the request, and they never reset: once all 10 are spent, email delivery needs Pro or Business, and you can still create requests and send the link yourself.
UPGRADE_REQUIRED and reason FREE_INVITATIONS_USED.
Opening the form and making any edit resets the one-year clock. Paid accounts skip this rule entirely.
> formbase emails the workspace owner at 90% and again at 100% of your storage or monthly allowance, so a busy form never stops collecting > without notice. Each warning is sent at most once per calendar month per limit, and the numbers are re-checked before sending, so > freeing up space cancels a queued email. On Free the email links you to upgrade; on Pro and Business it points you to support. >
> âšī¸ **Need higher limits?** >> Reach out via the in-app chat or email. On a Business account we can raise the storage and monthly allowance as a paid add-on; the price > depends on how much extra you need. >
Open the Subscription page and click Manage subscription. This opens the Polar billing portal, where you can:
The Subscription page itself is where you start a plan, move between Pro and Business, switch billing cycle, see billing warnings, and watch usage against your limits under Plan usage. The portal handles payment, invoices, and cancellation; it doesn't change plans.
> âšī¸ **Polar handles billing** >> formbase uses{' '} > > Polar > {' '} > for subscription management and payments. Your payment details are stored securely with Polar â formbase never sees your card number. >
Switch between monthly and annual from the Subscription page. Monthly to annual applies at once and bills the prorated difference; annual to monthly takes effect at the end of the year you've paid for. See{' '} upgrading & downgrading for details.
formbase sells in US dollars, euros, Norwegian kroner, and Turkish lira. Your country decides which one you see and pay: Norway is charged in NOK, Turkey in TRY, the rest of Europe in EUR, everywhere else in USD. Each currency has its own price set independently â the figures are not exchange-rate conversions of the dollar price, so comparing them across currencies isn't meaningful. AI credit balances stay denominated in credits whatever you're charged in.
Polar generates an invoice for every payment â subscriptions, renewals, plan changes, and AI credit packs. Download them from the billing portal for your records. All prices exclude tax.
Credit packs are one-time purchases, bought on the AI Usage page and processed through Polar. Each appears as its own line item in the billing portal. Purchased credits never expire. No plan includes credits, so packs are the only way to add them. See{' '} AI credits & usage.
If a subscription payment fails, Polar retries automatically. While it stays unresolved your account enters a{' '} grace period â full access to your current plan for 7 days, with warning emails along the way. Update your payment method in the billing portal and everything is restored immediately. A refund on a subscription payment starts the same clock.
Cancel from the Subscription page â Manage subscription opens the portal. You keep full access to your current plan until the end of the period you've paid for; there's no immediate cutoff. After that, your account enters a{' '} grace period before Free limits apply. Deleting your account also cancels the subscription, so no charge is left running. formbase never deletes your data because of a plan change.
Open the Subscription page, click Upgrade, and pick monthly or annual. Pro features are on the moment checkout completes â there's nothing to wait for and no re-login.
Your first monthly Pro subscription starts with a 14-day free trial. The Subscription page shows when it ends. The first charge comes on that date, and plan or billing-cycle changes wait until then.
Every workspace you own, and every member in those workspaces, gets Pro features at once. No one else needs their own subscription. Your AI credit balance stays as it is: plans include no AI credits, so you top up with credit packs on any plan.
Picked a plan on the formbase website before signing up? That choice is carried through sign-in: you land on a screen offering exactly the plan and billing cycle you picked, with the option to continue on Free instead. Nothing is charged until you finish checkout.
From Free, open the Subscription page, click Upgrade, and pick Business â monthly or annual.
Already on Pro? Click Upgrade to Business on the same page and pick monthly or annual. Your existing subscription switches in place: the prorated difference is billed now, and there's no second checkout.
Open Subscription and click Manage subscription to open the billing portal, then cancel there. Two things happen:
Cancelling during the free trial works the same way, with no charge: Pro stays on until the trial ends, then the account moves straight to Free, with no grace period. Custom domains stop serving three days later. The same happens if the first payment at the end of the trial fails â unless the payment goes through on a retry within those three days, in which case nothing changes.
Deleting your account entirely also cancels the subscription â formbase tells Polar to stop billing as part of account deletion, so there's no orphaned charge.
When your paid subscription ends or a payment fails, formbase doesn't cut you off immediately. Instead, your account moves through three phases to give you time to decide what to do. The same schedule applies to Pro and Business.
> â **Your content is safe** >> formbase never deletes your forms, submissions, or files because of a plan change. If you're over the Free limits after a downgrade, you > can't create new resources until you're within limits or upgrade again â but everything you've collected stays readable and exportable. >
A downgrade itself deletes nothing. A few scheduled processes do run on their own clocks, so here's the honest list:
Downgrades never take effect mid-cycle. When you click Switch to Pro on the Subscription page as a Business subscriber â or switch from annual to monthly â the change is scheduled for the end of your current billing period. You keep everything you paid for until then, and nothing is refunded early. The Subscription page then shows{' '} Plan change scheduled for with the exact date. Changed your mind? Click Keep current plan any time before that date and the downgrade is cancelled. While a change is scheduled, the other plan controls stay hidden until you keep or complete it.
When your scheduled switch from Business to Pro applies, here's what changes:
After the grace period ends (day 7 onward), here's what changes:
Upgrade again from the Subscription page at any point â even months later. Pick Pro or Business. All your data, workspaces, themes, and settings come back exactly as you left them. Reactivation clears all restrictions immediately. The one thing with a deadline: re-subscribe within ~60 days of the lapse and your custom domains never stop serving; after that, re-add them from the Domains page.
formbase emails you throughout the grace period so nothing catches you off guard:
If you have a custom domain connected, these emails also name the exact date your branded URLs stop working.
The Subscription page shows which cycle you're on and offers the other one. Switch to annual applies at once: you confirm the annual price, the unused part of your current month counts toward it, and the difference is charged to your card on file. Switch to monthly takes effect at the end of the year you've paid for: you keep what you paid for, nothing is refunded early, and the page shows the scheduled date with a Keep current plan button to cancel it before then. Annual billing costs ten months' price for twelve months, so switching to monthly gives that discount up when the year ends. Both switches wait for a running trial to end, and need a subscription that isn't cancelled.