# AI credits & usage

How AI credits work, what they cost, and how to add funds.

## AI credits & usage

AI features run on a credit balance that you top up with credit packs, on any plan — no subscription required.

<h2 id="how-credits-work">How credits work</h2>
<p>
  Every AI action — generating a form, analyzing submissions, translating content — spends credits based on the amount of text processed.
  Longer conversations and more complex forms cost more. The sidebar shows roughly how many chats you have left, the AI chat panel shows
  your exact credit balance, and the AI Usage page shows it with the credit packs you can buy.
</p>
<p>
  Translating an individual submission also spends AI credits. formbase translates only eligible prose answers and caches the result for
  that target language, so switching between original and translated views does not spend credits again.
</p>
<p>
  Credits come only from the packs you buy, and they work the same on every plan. No plan includes credits: Free, Pro, and Business all top
  up the same way. See <a href="#packages">Credit packages</a> below.
</p>

<h2 id="pricing">How pricing is calculated</h2>
<p>
  formbase runs AI features on AWS Bedrock models. Credit costs are based on the model provider's token pricing — see{' '}
  <a href="https://aws.amazon.com/bedrock/pricing/">AWS Bedrock pricing</a> — with a 2× markup over the provider rate to cover
  infrastructure, payment processing, and ongoing improvements. You pay for what you use — shorter conversations cost less.
</p>
<p>
  formbase also caches the context the AI re-reads on every step — your form structure and the tools the AI can use. Cached context is
  billed at a tenth of the normal rate, so multi-step tasks and follow-up messages in the same chat cost far less than the raw amount of
  text suggests. This is automatic — you do not need to do anything.
</p>
<p>
  Cost also depends on the <a href="/ai/using-ai#models">model you pick</a> for the conversation. Claude Haiku 4.5 (the default) is the most
  economical and the right choice for building forms. Claude Sonnet 4.5 is more capable but costs exactly three times as much per token, so
  reach for it on analytics and complex thinking.
</p>

<h2 id="typical-costs">Typical costs</h2>

<p>Credits are shown as whole numbers. As a reference, 100 credits = $1 of AI usage.</p>

<p>
  These are guides, not prices: what a conversation actually costs depends on its length and the number of tools AI uses. The "chats left"
  figure in the sidebar assumes a typical chat at ~5 credits.
</p>

<h2 id="packages">Credit packages</h2>
<p>Credits are one-time purchases — no recurring charge. Buy what you need, and the balance stays until you use it.</p>

<p>
  Conversation estimates are based on a typical chat costing ~5 credits. Simple prompts stretch further; complex multi-step tasks use more.
</p>

<p>
  Each package grants a fixed number of credits. At checkout you pay a set price in your local currency — USD, EUR, NOK, or TRY — and the
  credit amount you receive is the same in every currency. Prices exclude tax.
</p>

> ℹ️ **Pricing may change**
> <p>
>     Credit costs are tied to underlying model provider pricing. If provider rates change, your per-conversation cost may shift. Purchased
>     credits never expire and keep their value (100 credits = $1 of AI usage).
>   </p>

<h2 id="credits-by-plan">Credits and your plan</h2>
<p>
  Your plan does not change how credits work. Every plan buys the same packs at the same prices, and no plan adds credits on renewal. Plans
  differ in AI features: <a href="/ai/ai-skills">AI Skills</a> needs Pro or Business, and on Business the workspace owner can share their
  credits with members (see <a href="#shared-workspace-credits">Shared workspace credits</a>).
</p>

<h2 id="adding-funds">Adding funds</h2>

> ℹ️ **On a shared workspace pool?**
> <p>
>     If your workspace uses shared Business credits, only the workspace owner can top up the pool. Purchases you make go to your personal
>     balance, not the pool.
>   </p>

<h2 id="balance-display">Reading your balance</h2>
<p>The credits row in the sidebar summarizes the state of your balance:</p>
<ul>
  <li>
    <strong>~N chats left</strong> — a rough estimate at ~5 credits per chat
  </li>
  <li>
    <strong>Running low</strong> — 100 credits or fewer
  </li>
  <li>
    <strong>No credits</strong> — the balance is empty
  </li>
</ul>
<p>
  The AI chat panel shows your exact balance on the bar above the message box — "N credits remaining". The ring beside it turns red once you
  fall to 10 credits or fewer. At 0 credits, AI chat is unavailable until you add funds.
</p>
<p>The AI Usage page shows the same balance in a ring, with an estimate of how many chats it covers.</p>
<p>
  Members of a Business workspace with shared credits turned on see "N of [owner]'s shared credits left" in the AI chat instead of their own
  balance. The AI Usage page still shows their personal balance.
</p>

<h2 id="who-pays">Who pays for AI?</h2>
<p>
  By default, AI credits are per-user, not per-workspace. Each person has their own balance, buys their own credits, and their usage is
  independent — even in a shared workspace.
</p>

<h3 id="shared-workspace-credits">Shared workspace credits (Business)</h3>
<p>
  On a Business plan, the workspace owner can turn on <strong>Share my AI credits with members</strong> under <strong>AI credits</strong> in
  Workspace Settings. Sharing is off by default and set per workspace. With sharing on, members' AI usage in that workspace bills the
  owner's balance instead of their own — members see "N of [owner]'s shared credits left" in the AI chat, and their personal balances stay
  untouched.
</p>
<p>
  If the pool runs out, members' AI use in that workspace is blocked until the owner adds credits — members' own credits are never used as a
  fallback. Only the owner can top up the pool. If the owner's plan drops below Business, sharing stops automatically and everyone bills
  their own balance again.
</p>

<h2 id="mcp">MCP does not use credits</h2>
<p>
  Actions performed through the <a href="/developers/mcp-server">MCP server</a> are direct API operations. They do not spend your formbase
  AI credits. You pay for the AI assistant (Claude, Cursor, and so on) through that service's own pricing.
</p>

<h2 id="next-steps">Next steps</h2>
<div class="not-prose grid gap-3 sm:grid-cols-2">
  - [Plans & pricing](/subscription-billing/plans-pricing) — Compare Free, Pro, and Business features and limits
  - [Start using AI chat](/ai/using-ai) — Build forms and analyze submissions with AI
  - [Developer overview](/developers/overview) — REST API, webhooks, and MCP server
</div>
